BagUSeek Privacy Policy

This privacy policy describes how BagUSeek ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services. We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

We collect information in three ways: directly from you, automatically through our technologies, and from third-party sign-in services.

Information You Provide

When you create an account or use our services, you may provide:

• Contact information, such as your email address
• Phone number, if you choose to enable WhatsApp notifications
• Account credentials, such as passwords (stored securely using encryption)
• Product preferences and alert settings
• Communications you send to us, including support requests

Automatic Information Collection

When you visit our website, we automatically collect certain technical information, including:

• IP address and general location information
• Browser type and operating system
• Pages visited and features used
• Referring website addresses
• Device information

We use cookies and similar technologies to recognize returning visitors and improve your experience. If you use our website without logging in, we assign a unique identifier to understand usage patterns. This identifier is linked to your account if you later sign up.

Third-Party Sign-In (Google)

If you choose to sign in using Google, we receive your email address from Google to create or access your account. We do not receive or store your Google password. Your email is used solely for account identification and communication purposes.

Google API Services Disclosure: Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We only use your Google account data to authenticate you and do not share it with third parties except as required to provide our services.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and services
• Create and manage your account
• Send product restock alerts and notifications you've requested
• Process subscription payments and manage your membership
• Send verification codes via WhatsApp (if you've enabled this feature)
• Personalize your experience based on your preferences
• Communicate with you about your account and respond to inquiries
• Detect and prevent fraud, abuse, and security issues
• Analyze usage trends to improve our services
• Comply with legal obligations

Third-Party Services

We work with trusted third-party service providers to operate and improve our services. These partners only receive the information necessary to perform their specific functions.

Analytics

We use analytics services to understand how visitors use our site, which helps us improve our features and user experience. These services collect aggregated, non-identifying information about page views and site interactions.

Advertising and Marketing

We use advertising platforms to measure the effectiveness of our marketing campaigns. These services may use cookies to track conversions, such as when someone signs up after seeing an advertisement. This data helps us understand which marketing efforts are working.

Payment Processing

Subscription payments are processed by our payment provider. We do not store your full credit card number on our servers. Our payment processor handles all payment information in compliance with industry security standards (PCI-DSS).

Communication Services

If you enable WhatsApp notifications, we use messaging services to send verification codes and alerts to your phone number. Your phone number is shared only for the purpose of delivering these messages.

Error Monitoring

We use error tracking services to identify and fix technical issues on our site. These services receive technical information about errors but do not receive your personal account information.

Information Sharing

We do not sell your personal information. We share your information only in the following circumstances:

• Service providers: With trusted partners who help us operate our services, under strict confidentiality agreements
• Payment processors: To process your subscription payments securely
• Analytics providers: Aggregated, non-identifying data to help us understand usage patterns
• Communication platforms: Your phone number, to deliver messages you've requested
• Legal requirements: When required by law, subpoena, or legal process
• Safety and security: To detect, prevent, or address fraud, security, or technical issues
• Business transfers: In connection with a merger, acquisition, or sale of assets (you would be notified of any such change)

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

Cookies and Tracking Technologies

We use cookies and similar technologies for several purposes:

• Essential cookies: Required for the website to function properly, including session management and security
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how visitors use our site
• Advertising cookies: Used by our advertising partners to measure campaign effectiveness

Most web browsers allow you to control cookies through their settings. However, disabling certain cookies may affect your ability to use some features of our site.

Your Rights and Choices

You have several options regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account settings
• Deletion: Request deletion of your account and associated data
• Marketing opt-out: Unsubscribe from marketing emails using the link provided in each email
• Alert preferences: Manage your notification settings in your account

To exercise these rights, please contact us at the email address below. We will respond to your request in accordance with applicable laws.

Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data and secure password storage. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our website or by email. We encourage you to review this page periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: [email protected]

Effective Date: December 5, 2024