Hermès Paris Stores: Addresses, Hours & Shopping Guide

Hermès stores in Paris: the quick answer

Thierry Hermès opened a harness workshop in Paris in 1837. His son moved the workshops to 24 rue du Faubourg Saint-Honoré in 1880. That address remains the historic main store and the registered office of Hermès Sellier.

The Hermès Paris locator lists three city boutiques. Five more Hermès shops are listed at Charles de Gaulle Airport; they are airside concessions, separate from the Paris stores.

If you have one stop, choose Faubourg for the historic address, Sèvres for its former Piscine Lutetia setting and Petit h connection, or George V if you are already near Avenue Montaigne. No boutique publishes live stock or guarantees a particular bag.

Paris boutique addresses and opening hours

As checked on September 18, 2026, all three boutiques list Monday–Saturday, 10:30 AM–7:00 PM; Sunday closed. Faubourg now lists a 7:00 PM close, rather than the 6:30 PM time in older guides. Open each store page below before visiting for exceptional hours and closures.

All three are full Paris boutiques. The airport shops have different hours and require access to the relevant departure area.

24 Faubourg Saint-Honoré: the historic main store

The workshops moved to 24 rue du Faubourg Saint-Honoré in 1880, and Hermès still has a boutique there. It is also the company’s registered office. This is the address to visit if you want to see where the business grew beyond its original harness workshop.

Shoppers often describe Faubourg as the grandest Paris store, but Hermès does not publish a comparison of boutique sizes or inventory. Browse the departments and windows; ask staff where to find a category if the rooms are unfamiliar. A leather appointment does not promise a Birkin or Kelly.

Sèvres and George V

Sèvres: the former Piscine Lutetia

The Sèvres boutique occupies the former Piscine Lutetia, a swimming pool built in 1935. Hermès placed three tall wooden structures in the old pool hall. The store is on the Left Bank, close to Le Bon Marché.

Hermès has described a Petit h space beside Sèvres. Petit h turns leftover materials from the house’s workshops into objects and accessories; displays and events change. The store’s historical feature also describes a café and bookstore, but the current store page does not confirm the café’s status. Check the store page or call before planning a café visit.

George V: convenient for the western 8th arrondissement

At 42 avenue George V, this boutique fits a day around the Champs-Élysées or Avenue Montaigne. Its location is the practical reason to choose it; queues, service, and stock vary by visit.

Paris leather appointments and the “lottery”

Hermès says its Paris advisors welcome customers for leather goods by appointment. Its official portal invites requests the day before the desired visit, between 10:30 AM and 7:00 PM Paris time. Check the live form for the steps it asks you to complete.

Shoppers and independent guides call the allocation process a “lottery.” Hermès does not publish odds, the selection algorithm, or a number of available slots on its welcome page. An appointment is a chance to discuss leather goods with an advisor; it does not reserve a Birkin, Kelly, or any other bag. For broader context, see our quota bag guide.

How to request an appointment

1. Open rendezvousparis.hermes.com the day before the date you want to visit.
2. Submit the request during the window shown on the portal: currently 10:30 AM–7:00 PM Paris time. Follow the live form’s identity and confirmation instructions.
3. Check any email from Hermès for the outcome, store, time, and documents to bring.

You can ask at a boutique about a same day cancellation or walk in consultation. Shopper reports show that these sometimes happen, but availability and bag offers are unpredictable. Hermès has not published a fixed public rule about purchase history, guest count, payment card matching, or quota bag limits on the current welcome page.

Prices and the French VAT refund (détaxe)

The same black Box calfskin Oran sandal, reference H021056Z 01340, was €635 in France and $900 in the US on September 18, 2026, before US sales tax or any refund. At the European Central Bank’s reference rate that day (€1 = $1.1460), €635 was about $728, roughly 19% below the US sticker price. Your card’s exchange rate and taxes can change the comparison.

Hermès also listed a Clémence Picotin Lock 18 at €2,750 on its French site that day. The selected online item was unavailable; an online price says nothing about stock at a Paris boutique.

Who can claim détaxe?

French Customs says eligible visitors must usually live outside the EU, be at least 16, stay in France for less than six months, and take qualifying personal purchases out of the EU. Its PABLO guidance says purchases must total strictly more than €100 in the same store on the same day. Ask the cashier to confirm eligibility and prepare the form before you pay.

At the store and airport

1. Bring your passport or other accepted identity document. Ask the cashier for a détaxe form and check the name, purchase details, and refund method.
2. Before checking baggage at your EU departure point, keep the goods available for customs inspection. If departing France, scan the PABLO barcode and look for “OK Bordereau validé”. If the form cannot be validated, follow the instructions on the form or ask the operator or customs staff.
3. Keep the receipt and form until the seller or refund operator pays the refund. If you leave the EU through another member state, follow that country’s validation process and the form’s return instructions.

France’s standard VAT rate is 20%, so a €635 tax inclusive price contains about €105.83 of VAT. That is not the promised refund. Operator fees and the specific transaction determine the amount paid back. Compare the form’s actual refund with your card’s exchange rate and any tax due at home.

When to visit and what to expect

A weekday morning is a reasonable choice if you prefer to arrive near opening, but Hermès does not publish crowd forecasts or a schedule for bag arrivals. Check the boutique page just before your visit for exceptional closures. All three regular schedules show Sunday closure.

Greet staff with “Bonjour,” then ask for help in English if you need it. For repairs or care, Hermès directs customers to a store; call first to ask what to bring and how the item will be handled.

Plan a route around the boutique

For a Right Bank morning, start at Faubourg when it opens, then walk toward Place Vendôme. For a Left Bank visit, pair Sèvres with nearby Le Bon Marché and Saint-Germain. If you are already shopping around Avenue Montaigne, George V is the easiest stop. Allow extra time if you have a leather appointment; Hermès assigns the store and time in the appointment details.

Which Paris Hermès store should you visit?

Faubourg is the historic main address. Sèvres is the choice for the former pool building, Left Bank location, and Petit h history. George V works if your day already includes Avenue Montaigne or the Champs-Élysées. None has a published advantage for obtaining a Birkin or Kelly.

Charles de Gaulle Airport and Orly

The Hermès locator lists five airside shops at Charles de Gaulle: Terminal 1, Terminal 2F2, and Terminal 2E Halls K, L, and M. You need access to the relevant departure area. Their hours differ from city boutique hours.

Check your terminal and the current airport directory before departure. Hermès does not publish live airport inventory, so a specific bag is not a sound airport plan. The current Hermès locator does not list an Orly boutique.

Outlet, headquarters, and customer service

Hermès does not list a factory outlet in Paris. Héritage at One Nation Paris Outlet is an independent second hand seller that lists Hermès pieces; it is not an Hermès operated outlet.

Hermès Sellier lists its registered office at 24 rue du Faubourg Saint-Honoré, 75008 Paris. For store and online order questions, its general customer service number is +33 (0)1 40 17 47 00, Monday–Saturday, 10:00 AM–7:00 PM. For a particular boutique, use the direct phone numbers in the directory above.

Frequently Asked Questions